Effective Date: May 9, 2025
At Cloud Nine Premium Cocktail Bar (“we”, “our”, or “Cloud Nine”), we are committed to protecting your privacy and handling your personal data responsibly and transparently.
1. Information We Collect
We may collect the following types of data:
Contact Information: name, email address, phone number — when you make a reservation, subscribe to our newsletter, or participate in promotions.
Technical Data: IP address, browser type, device information, visit duration — used for analytics and website optimization.
Cookies: used to enhance user experience and track usage patterns on our website.
We use this data to:
Process reservations and respond to your inquiries.
Send marketing and promotional materials (with your consent).
Improve our website, services, and customer experience.
2. Legal Basis for Processing
We process your personal data based on the following grounds:
Consent: when you subscribe to marketing communications.
Contract performance: when you make a reservation or use our services.
Legitimate interests: to improve services and ensure website functionality.
3. Data Storage and Protection
We take appropriate security measures to protect your personal data from unauthorized access or disclosure. Data is stored only as long as necessary to fulfill the purposes described above or to comply with legal obligations.
4. Data Sharing
We do not sell or rent your personal data. However, we may share it with trusted third parties only when necessary to:
Process bookings via third-party platforms.
Comply with legal or regulatory requirements.
All third-party providers are required to comply with data protection regulations under GDPR.
5. Your Rights Under GDPR
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict our processing of your data.
Withdraw consent at any time.
Lodge a complaint with a data protection authority.
To exercise your rights, please contact us using the information below.
6. Contact Us
If you have any questions or concerns regarding your privacy, please reach out to us:
Address: Strēlnieku iela 1B, Riga, Latvia, LV-1010
Phone: +371 22 999 919
Email: [email protected]
Website: www.cloudnine.lv